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The Gentle Art of Verbal Self Defense at Work
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The Gentle Art of Verbal Self Defense at Work
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The Gentle Art of Verbal Self Defense at WorkBy: Suzette Haden Elgin For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abuserscalmly, professionally, and successfullycan be crucial to your on the job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will
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The Gentle Art of Verbal Self Defense at Work
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